Preplex

TERMS OF SERVICE FOR ORGANISERS

Preplex Terms of Service for Organisers – USA

Last updated: 08/01/2025

Welcome to Preplex!

We are Glenn Tech LLC, doing business as Preplex, based in Iselin, New Jersey. Our platform connects event organizers, venue operators, and attendees through secure ticketing, event management tools, and venue booking features.

These Terms of Service (“Terms”) are a legally binding agreement between you and Preplex regarding your use of our website, mobile apps, and services (“Services”).

By using our Services, you agree to these Terms, our Privacy Policy, and all additional policies referenced herein. If you do not agree, you must stop using the Services immediately.

IMPORTANT: Section 9 contains a binding arbitration agreement and class action waiver that may affect your rights. Please read it carefully.

1. Accepting These Terms

1.1 Definitions

For the purposes of these Terms:

  • Affiliate – any entity controlling, controlled by, or under common control with Preplex.

  • Consumer – an individual using the Services to view, book, or attend an event.

  • Organizer – any individual or entity creating, managing, or hosting events through our Services.

  • Venue Partner – a business or individual listing a space for booking on the platform.

  • Preplex Properties – our websites, mobile apps, APIs, and all related tools.

  • Your Content – any content, material, or data you submit to or via the Services.

  • Your Trademarks – any marks or logos you provide to us for event or brand representation.

  • Site Content – all materials provided by Preplex in connection with the Services.

  • User – any Organizer, Consumer, Venue Partner, or other person using the Services.

1.2 Contracting Entity

These Terms are between you and:
Glenn Tech LLC DBA Preplex
870 Green St, Iselin, NJ 08830
Support: support@preplex.app

2. Preplex’s Services and Role

2.1 What We Do

We provide an online platform for ticketing, event management, and venue booking. Through our Services, Organizers can create, promote, and sell tickets; Venue Partners can list spaces; and Consumers can browse and purchase event access or book venues.

2.2 Our Role

We are not the creator or legal organizer of events, nor the owner of venues listed on the platform. All events and venue offerings are solely the responsibility of the Organizer or Venue Partner.

If tickets are sold through our payment processing system, Preplex acts as the Organizer’s limited agent to process transactions.

3. Privacy and Consumer Information

We collect and handle personal information as outlined in our Privacy Policy.
Organizers and Venue Partners must comply with applicable privacy and data protection laws regarding attendee or customer information.

4. Term; Termination

These Terms apply upon your first use of our Services and remain in effect until terminated.

We may suspend or terminate your access if you breach these Terms, misuse the Services, or engage in conduct harmful to our platform or Users.

You may terminate by closing your account and ceasing all use of the Services. Certain clauses (such as liability limitations) will survive termination.

5. Export Controls and Restricted Countries

You may not use our Services in violation of applicable U.S. export control or sanctions laws, including use by or for entities in embargoed or restricted countries.

6. Release and Indemnification

You release Preplex and its Affiliates from any claims or disputes arising between you and third parties.
You agree to defend and indemnify us against any claims, damages, or costs arising from:

  • Your events or venue bookings

  • Your breach of these Terms

  • Your violation of laws or third-party rights

7. Disclaimer of Warranties and Assumption of Risks

Our Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

Attending events or visiting booked venues involves inherent risks, which you assume voluntarily.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages.

  • Our total liability to you is capped at the greater of:
    (a) USD $100, or
    (b) the total fees paid to us in the 3 months preceding the claim.

9. Binding Arbitration and Class Action Waiver

Any dispute will be resolved by binding arbitration on an individual basis, not in court, except for small claims or intellectual property disputes.

You waive the right to participate in any class or consolidated action.

10. License to the Preplex Services

We grant you a limited, revocable license to use the Services for lawful purposes related to events and venue bookings.

You may not copy, reverse-engineer, or commercially exploit the Services except as expressly permitted.

11. Licenses and Permits

Organizers and Venue Partners are solely responsible for obtaining and maintaining all permits, licenses, and regulatory approvals required for their events or bookings.

12. Copyright Takedown

We comply with the Digital Millennium Copyright Act (DMCA). If you believe content infringes your copyright, contact us via support@preplex.app.

13. Scraping or Commercial Use

You may not scrape, crawl, or use automated means to extract data from our platform without our written consent.

14. Fees and Refunds

Account creation is free. Ticketing and booking fees are disclosed at checkout and may be paid by Organizers, Venue Partners, or Consumers as determined during setup.

Refund requests should be directed to the Organizer or Venue Partner. Preplex is not responsible for refund disputes.

15. Your Account

You must provide accurate account information, keep your login credentials secure, and be responsible for all activity under your account.

16. Your Content and Trademarks

You grant us a license to use Your Content and Your Trademarks for operating and promoting your events, bookings, and our Services.

You represent that you have all rights necessary to grant this license.

17. Notices

We may send notices via email or through the platform. Official notices to us must be sent to:
Glenn Tech LLC DBA Preplex
870 Green St, Iselin, NJ 08830
Email: support@preplex.app

18. Modifications

We may update these Terms at any time. Material changes will be announced via email or platform notice at least 30 days before taking effect.

19. Assignment

We may assign these Terms without your consent, including in the case of mergers, acquisitions, or sale of assets.

20. Entire Agreement

These Terms, along with our Privacy Policy, form the entire agreement between you and Preplex.

21. Applicable Law and Jurisdiction

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict of law rules. Any legal action not subject to arbitration will be brought in Middlesex County, New Jersey.

22. Feedback

Any feedback you provide is non-confidential, and we may use it freely without obligation to you.

23. Third-Party Websites

We are not responsible for third-party sites linked from our Services.

24. Miscellaneous

If any part of these Terms is found unenforceable, the rest will remain in effect. Failure to enforce any provision is not a waiver of rights.

25. Additional Clauses for Users in Certain Locations

Additional provisions may apply to Users in certain jurisdictions to comply with local laws.